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Servicing Denver, Arvada,
Westminster, Northglenn, Thornton, Wheat Ridge, Sheridan, Lakewood, Englewood,
Centennial, Littleton, Aurora, Castle Rock, Highlands Ranch and
surrounding communities. Counties served are: Douglas, Arapahoe, and
Jefferson Counties.
Sheridan Mechanical
Services FAQ-Heating and Air Conditioning Specialists.
Question:
What is your service charge?
Answer:
Our service charge is $ 60.00 which covers our arriving on your site and
up to 1/2 hour of diagnostic time during regular working hours.
After hours or weekend calls are at 1 1/2 x our normal rate. Sundays and
holidays are at 2 x our normal rate.
Question:
What is your hourly rate?
Answer:
Our regular rate is $ 80.00 per hour during normal working hours. We
break extra time down to fifteen minute intervals. After hours or
weekend calls are at 1 1/2 x our normal rate. Sundays and holidays are
at 2 x our normal rate.
Question:
Is your work warranted and
for how long?
Answer:
All our labor is warranted for (5) years on any equipment
installation work we have done. Any service work carries a (1) year
warranty.
Question:
Do you have emergency service?
Answer:
Emergency service is available to our Service Agreement clients or for
any work we have done within ( 1 ) year. Please call our office for
details.
Question:
How long have you been in business?
Answer:
We have been in business (12) years but have recently changed our name
from Mountain Aire Heating and Cooling to Sheridan Mechanical Services.
We have been in the H.V.A.C. field for over 24 years.
Question:
Are you licensed and insured?
Answer:
We are licensed in all Cities that we serve and are fully insured
including Workman's Compensation Insurance.
Question:
Why don't you work off of " FLAT RATE PRICING
"?
Answer:
Flat Rate Pricing is designed to be able to give clients a "one
size fits all" price for each job that can be encountered. The
problems with trying to do this are complex. A few examples are as
follows:
No service person can possibly know exactly how
long any particular job may take, what problems will be encountered
doing the job or what other parts may be needed that haven't shown up as
being bad on the initial diagnosis. To make SURE they don't lose money,
companies that use FLAT RATES automatically assume the worst possible
scenarios. This in, our opinion is close to being unscrupulous. We
believe in being as honest as we can possibly be and diagnose the
problem to the best of our ability. Once we have done this we come to
you, explain the problem, and give you an estimate of the
labor and parts needed to correct the problem. IF WE SEE OTHER THINGS
WRONG during the repair we will come explain what else we may have
found. Working this way we know you will be paying for ONLY what is
absolutely necessary and will hopefully tell your friends how we treated
you!
Question:
My furnace needs to be replaced and the company I have chosen says I
need combustion air
ducts installed. Why didn't I need them with the old furnace?
Answer:
When houses were built years ago they usually were built with an
unfinished basement. The existing furnace and gas water heater were able
to get sufficient air for combustion purposes from this large open
space. Also homes were much looser in construction, and additional air
came into the basement from air leakage around doors, windows and the
structure itself. When someone decides to finish their basement and make
a small equipment room for their furnace and water heater they have now
cut the air supply to next to nothing! The new codes realize this and
now require even new homes with an unfinished basement to have 2
combustion air ducts run to the furnace and water heater. One duct at
ceiling level and one low near the burners of the equipment.
Without these ducts you run the risk of carbon monoxide poisoning and
fire danger. Click here for more information on Air Quality
.
Question:
Why doesn't the air blow out
of my registers very strong?
Answer:
Many factors can be involved here! Some of them include a dirty filter,
a dirty evaporator coil, being low on refrigerant in the summer,
improper duct design, too small a furnace motor, slipping belt if so
equipped and a few other things. Some of these things can be repaired
others can't. An evaluation on site will be needed.
Question:
Will low air flow from my
registers be harmful?
Answer:
Most definitely! At the very least it will run up your energy bills, not
keep your building comfortable, and will shorten dramatically the life
of both your heating and cooling equipment.
Question: The number one question we are asked!
I have a multi story building and in the summer it is always hot
on the top floor but cool in the basement. Why is this,
and can anything be done to correct this problem?
Answer:
The real problems here are several. Obviously heat rises. The top floor
WILL ALWAYS be hotter in the summer and the reverse in the winter. Also
in the equation is the fact that if you have only (1) system, your
thermostat is usually on the main floor. When the main floor reaches
temperature the thermostat shuts off the equipment, whether or not the
other floors are the same temperature! In some cases a system called
" Zoning " can be added which will give you a thermostat on
each floor controlling dampers electronically to each floor. However,
once a building is built and sheet rocked it may be impossible to do
this.
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