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Codes, Permits and Problems that Service Technicians hate but run into ALL the time. Read why these problems are so troublesome! 


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     Servicing Denver, Arvada, Westminster, Northglenn, Thornton, Wheat Ridge, Sheridan, Lakewood, Englewood, Centennial, Littleton, Aurora, Castle Rock, Highlands Ranch and surrounding communities. Counties served are: Douglas, Arapahoe, and Jefferson Counties.

UNDERSTANDING SERVICE PROBLEMS.


 

TYPICAL SERVICE PROBLEMS.

NUMBER 1 PROBLEM:  Noises

There are many times that our service technicians get to a service call only to hear " The furnace or air conditioner makes a noise, but it isn't always there". We HATE this type of call because if the "noise" isn't there while we are there we obviously can't fix the problem! We will always try to make the noise appear but it may not happen. Most clients have had this sort of thing happen when they bring their automobile to the garage for repairs. They get there and the noise is gone! The car mechanic KNOWS the client has heard a noise so what he has to do is either have the client try to bring the vehicle back when it makes the noise again, an annoying inconvenience on both the client and the mechanic, or try replacing All parts that could cause the problem. This latter cure for the problem could be looked at as the mechanic trying to sell unneeded parts. Since not all mechanics or service technicians are honest, this could be a valid point. The best cure for this is to ask your friends who they use for service work to help you find a company you can trust.

NUMBER 2 PROBLEM: Having the part to make the repair.

Most service companies carry a large selection of service parts. This includes our company. We shift the emphasis on which parts to have on the trucks depending on which season we are in, either heating or air conditioning. However, even doing this it is impossible to carry every part for every furnace, boiler or air conditioner that is on the market! This is especially a problem with an emergency late night call for a heating problem. We will do our best to get the client heat but sometimes it is a manufacturers part such as a printed circuit board that has to be ordered. On occasion, our supply houses and manufacturers distributors are themselves, out of a certain part and it has to be shipped to Denver from sometimes the east or west coast.

NUMBER 3 PROBLEM: Scheduling the service call.

Our office tries very hard to schedule each call to have the client's service problem corrected in the fastest manner for the client and our service technicians as well. This all depends on many things happening in a certain way. For one, our service tech has to arrive on his call on time. Anyone who drives in the Denver area knows all too well the traffic in the area will often times dictate if this happens or not. Next is our service techs don't know how long they will be on each call or what problems they will run into. Each tech keeps close contact with our office if they see there will be a delay so that our office can call the next client and keep them informed. This is of little comfort to a client who has taken the day off to meet us. This same thing happens to us when WE have service companies come to our facility or our homes, so we understand the problem. We often end up paying our service techs overtime because of this, even though we didn't get paid overtime! Another problem is when a client " forgets " the appointment to meet us. This last problem is why we call before we come out. If we get an answering machine and we leave a message to call us and we don't get a reply we move on to the next call so as to not disrupt every client's schedule. So please be there for the appointment or notify our office if a change in the schedule is required as soon as possible. 

NUMBER 4 PROBLEM:  Bringing existing furnaces, boilers and air conditioners up to code.

The best example of this we can give is the following.
A homeowner has a bad furnace and wants us to replace it. We discuss the different efficiency options they have along with options to different brands they may have interest in. The next thing we have to look at is whether or not an existing piece of equipment will measure up to the latest national, state and local codes. One of the biggest code issues that comes up when talking about furnaces is the lack of enough combustion air in the furnace equipment room. The new codes require a certain amount of combustion air be brought in via (2) pipes, one high on the ceiling and one low near the burner section of the furnace. These pipes are usually 6" in diameter. Once a basement has had a finished sheet rocked ceiling installed, it is sometimes impossible to do this! Clients often say " It's been this way for 30 years ". What they are not thinking of is that they may have divided off their basement into living areas, playrooms and the like. If this has happened the furnace or boiler is now being starved of combustion air and the furnace is making carbon monoxide as a result. This may or may not be deadly but it is irrelevant to us since we have to supply combustion air per the new codes. At one time not much attention was given to combustion air since houses used to be very loosely constructed which allowed for air infiltration through air leaks around windows and doors. There are other code issues we run into but this will give you an idea of what we are up against.

NUMBER 5 PROBLEM: " I don't want to pay permit fees.

All communities we serve demand any equipment that is being changed or new equipment being installed be done so with a Permit from the local authority. We are licensed in all areas we serve and wish to do this the correct way.
However, it does raise the cost of doing the job. Also, there have been some jobs we have done that have ended up costing our clients more money than anticipated because when the local Inspector came out, other things about the building didn't meet code, even though it had nothing to do with the job we were doing. Our view however is that if it were OUR home we would want the Inspector to let us know if there were other unsafe things in the home! On the other hand we have also had City or County Inspectors get ridiculous in some of the things they want done while we are doing a job. Recently in Feb. of 2002 we installed an add on air conditioning system to a 3 month old home in Castle Rock, CO. The Douglas County Inspector came out and passed the job and told the home owner we had done a fine job. His only complaint was that we had used a Seimens circuit breaker in the main panel instead of a G.E. circuit breaker since it was a G.E. circuit breaker box. We had to go get a G.E. breaker, drive back to Castle Rock, install the breaker to satisfy the inspector. The whole problem with this is if you yourself go into ANY electrical supply house in the United States and ask for a G.E. breaker you may get a Seimens breaker as they are exactly the same and totally interchangeable! This is absolutely NO different than buying generic drugs versus a name brand drug at your local pharmacy. Not everyone shares our thoughts however. Our office can explain these things to you at length.

Another issue that we would like to touch on here is the issue of State Licensing in the State of Colorado.

In Colorado Plumbers and Electricians have to be State Licensed. This is the case in most States for the Heating and Air Conditioning trade also. In Colorado there is no State License for Heating and Air Conditioning. Instead, each City and or County has it's own license which must be secured before a H.V.A.C. Company can get a permit to install equipment. This in our opinion, is only a way for each community to generate revenue since we must pay to take a test in some cities and THEN buy a license if the test has been passed. A State License for H.V.A.C. as with Plumbers and Electricians, would require each person or business wishing to do H.V.A.C. work to take and pass a test. Once the test is passed we would receive a State License that would cover our work ANYWHERE in the State of Colorado. This would have the net effect of keeping our prices lower since we wouldn't have all the additional expenses involved in paying each community for a license and in some cases a testing fee. All H.V.A.C. work in Colorado is governed by a set of National Code Standards known as the Uniform Mechanical Code. All H.V.A.C. companies should be and usually are following this national standard. Sheridan Mechanical Services adheres to the Uniform Mechanical Codes in all our work and therefore we are really un concerned that our job will be Inspected by the local Building Authority.

PERMITS AS OF 5-29-03

 

As required by law, Sheridan Mechanical Services wishes to do all jobs with local Permits issued by the local Building Department in your area.

 

We do wish to make you aware of certain issues that will arise when getting our jobs passed by the local Building Inspector.

 

Each community has it’s own guidelines that are constantly changing as each area update their own rules as well as which Code Book they are using. Some Cities are using the 1997 Uniform Mechanical Code, others use the 2000 version while others are going to the International Code book. The older the home, the harder it is to bring up to code . Some examples of this is a  change in Douglas County which now says we can no longer run ANY 240 Volt electrical service to an outdoor air conditioner. We must get a Licensed Electrician. Most other communities are doing the same thing. In The City and County of Broomfield , they will soon be following the International Building Code which now says we can’t add air conditioning to a home without getting an Electrician to install smoke detectors in each bedroom on each level of the home. These smoke detectors must be hard wired and can’t be battery operated. As 0f 5-3-04 we haven't seen this smoke detector clause enforced, but it is in the International Codes and could be enforced at any time. Most communities now MAY require your furnace and water heater to use double wall “B” vent flue pipe connectors. Most communities now want 12 gauge wire and a 20 amp circuit run from your main electrical panel to the furnace. There are new codes coming regarding the venting of bathroom fans and clothes dryers. Combustion air vents are required in your furnace room. Also many homes have had a larger water heater installed but the water heater flue connector was never upsized. This will be a problem that will need to be addressed.

 

All of the above issues and many others, may have nothing to do with the work we are doing for you but in order to get the job passed you will have to pay for these things to be corrected. We have several Electricians that we use, or you may get your own. There are WAY too many new codes coming up for us to keep up with which is why the fine print on all of our proposals spells all this out. If you have called us out for an estimate, we will leave a copy of a recent newsletter that was sent to us by Broomfield for you to examine at your leisure.   If you have any questions regarding these matters we suggest you call your local authority for a more detailed discussion with them. Any company that says these matters are not important are either mis informed or are being less than truthful with you and will probably surprise you at the end of their job with an additional bill. We do not operate that way!

Thanks for your understanding in this matter.

Sheridan Mechanical Services  

Below is the Newsletter we received from the City and County of Broomfield.

CITY AND COUNTY OF BROOMFIELD

1 Des Combes Drive. Broomfield, CO 80020 . 303,438,6370. 303.438,6297FAX

BUILDING-CONNECTION

NEWSLETTER

Mission Statement

Working in partnership with the community, the City and County of Broomfield

provides excellent services in an efficient, respectful, and courteous manner to

enhance and protect the quality of life of Broomfield citizens,

This newsletter is published by the Building Department to improve communication between the

Building Department and our customers, The newsletter and all applications, forms, handouts and

other useful information can also be found on our website- www.ci.broomfield.co.us. Under the

"Doing Business with the City" link then click on the" Building Code - Inspections - Permits" link,

You can also call 303-438-6370 and speak directly to our staff,

All effort is made to insure the information in this newsletter is accurate and reliable, Our Codes

and Ordinances are periodically revised or changed and should always be consulted as the final

authority.

THE INTERNATIONAL CODES ARE COMING!

MAJOR CHANGES WITH THE ADOPTION OF THE INTERNATIONAL RESIDENTIAL CODE

1.  All exhaust fans within bathrooms will now need to extend out to exterior . Previously one could

install a re-circulating fan in a bathroom if only a toilet is installed,

2. Whenever a permit is required, smoke detectors will need to be installed within rest of house to

meet current Codes (all bedrooms, all levels, etc,), These new smoke detectors will need to be

hard wired and interconnected when there is access within an attic, basement, or crawl space

where interior finishes do not need to be removed, This will apply to ALL permits, no matter the

valuation, Examples would be water heaters, exterior decks; air conditioners, etc, The only

exception would be repairs to exterior of house.

 

3. The allowable lengths of clothes dryer exhaust ducts are going to be figured differently,

Maximum length starts at 25' with reductions of 2,5' for each 45 degree bend and 5' for each

9O degree bend, The maximum length does not include the transition duct.

 

The allowable rise and run of stairs will be 7 W' maximum riser height and 10" minimum tread

run, This will be required on new stairs either in new houses or additions, It will also apply to

exterior wood deck stairs or exterior concrete stairs,

Any stairs that have open risers where over 30" above adjacent grade will now need to meet

the same criteria for openings not allowing a 4" sphere at the open riser, This will now be the

same as openings on either open handrails and guardrails,

The wind design will be based on the "3 second gust" (110 mph), This equates to "fastest wind"

(90 mph) which is currently adopted by ordinance,

1/2" drywall will be allowed to be installed on garage side of wall between house and garage,

5/8" X drywall will still be required on ceiling, 1/2 "drywall will only be required under enclosed

stairs where 5/8" X was required previously,

Handrails will be able to encroach 4 1/2"into required stair widths where the old maximum was

3 1/2"

Re-roof permits will allow a total 2 layers of asphalt shingles, Currently a roof can have up to

3 layers of asphalt shingles,

 

In the Denver area your Local Inspector may want the flue pipes of your furnace and water heater changed to double wall flue pipes, called "B" vent before he will pass the Permitted installation. This will include any wye or tee that present. See the shots below. This is especially true if the clearance to combustibles is closer than 6".
The pipe below is a single wall flue connector pipe. This is what most homes have, even ones being built today!


The pipe below is a double wall "B" vent. These "B" vents are expensive so be prepared for additional expenses to bring your furnace up to code. Also we run into things like the original installer used too small of a pipe on the furnace or water heater or customers have had a plumber add a bigger water heater or another water heater to the existing vent system, rendering it too small! There are specific listing tables that have to be used to safely vent your flue gases and not let Carbon Monoxide into your home.

Below is a water heater at Mr. Murray's home. We had to change the water heater to "B" vent to get our furnace installation passed by the City Inspector. Many client's say "What does that have to do with the furnace installation?" We understand their feelings but that is what is going to happen!

 


 

 

 


 

All photos and text are original material published by Sheridan Mechanical Services 
and can not be distributed, or republished without written permission from 
Sheridan Mechanical Services.

UPDATED 02/23/2008 06:33 AM

© Copyright2001, 2002, 2003, 2004, 2005, 2006.  Sheridan Mechanical Services. All rights reserved.